Using the services of an independent contractor to fill a recruitment gap can also bring fresh skills into the business. Freepik
GARY SILBERMANN
A QUICK glance at global unemployment rates reveals that South Africa has one of the biggest jobless populations in the world. Digging a little deeper, you find that unemployed graduates make up an alarmingly large cohort of jobless youth - with one in three struggling to find work.
This is an unsustainable situation considering that hiring managers at companies around the country are struggling to fill vacancies – and it is about to get far worse. Between February and April, the number of resignations is expected to surge for the usual resignation season.
Pre-emptive plans
Let’s start with the predictable spike in resignations during the first quarter of every year. This is often prompted by disappointment in bonus payouts or the absence thereof, salary increases that don’t meet expectations, disagreeable performance reviews, and companies failing to live up to their targets and innovation promises.
This happens every year - and instead of being reactive, hiring managers should pre-empt the resignation season and plan for it. This is seldom done. Instead, recruitment drives peak shortly after financial year-end, with everyone fighting for a limited pool of talent. This increased competition drives offers higher and pushes frustration over the edge.
Growth limiting
On average, it takes more or less 50 days to recruit a new permanent employee. If we consider that there are between 250 and 260 working days in an average year, this means that up to 20% of the productive time in the year could be spent trying to fill one permanent vacancy.
That’s bad enough; but if we consider that the average tenure in this day and age for permanent employees is one-and-a-half years with an attrition rate of 15%, it’s evident that most hiring managers are constantly against the ropes.
This is bad for business. Growth momentum is disrupted and businesses cannot accurately forecast because they have not filled crucial roles. These unfilled roles stretch existing teams, which hampers productivity.
It is clear to see that the knock-on effect is far more significant than the disillusionment caused by the optics of empty desks. Innovation and performance suffers and when this happens, repeat business is under threat. In an environment where the country needs businesses to create jobs, the reality on the ground is that the staffing problem – which will spike over the next three months – prevents any meaningful growth from occurring.
The reality is that all businesses want to grow and create jobs. They all want to help solve the unemployment crisis. However, the most pressing issue at hand right now is finding the skills to perform crucial tasks. This absolutely must be addressed - and it must be done before resignation season starts poking holes in the vessel and letting even more water in.
Independent hiring
When the job market cannot serve up new permanent employees quick enough, the alternate market is the smart solution. It allows businesses to avoid downtime and mitigate against lost momentum. Because roles can be filled quickly, productivity won’t deteriorate - it will improve.
Independent contractors fill the gaps and mop up unfinished work. They help to prevent the over-stretching of permanent employees, can ensure faster delivery, and bring fresh skills and perspectives into the business.
Some might argue that they charge a premium. There’s nothing wrong with this - skilled contractors are specialists who need to perform and deliver value to secure their next role.
However, businesses that believe independent contractors are more expensive than permanent staff members have not calculated the real cost of leaving posts vacant for extended periods. The loss of money and opportunities, compromised momentum and innovation, missed deadlines and potential lost contracts, recruitment and onboarding costs all far outweigh engaging a contractor.
An independent contractor, engaged on productivity metrics, will always yield more value to the business. And if he or she doesn’t, then the role is redundant. When a business no longer wishes to engage with a contractor, they simply end the contract with no regulatory roadblocks or reputational concerns.
Modern platforms
However, not all “marketplaces” for independent contractors are equal. Firstly, the old paradigm of needing to engage with a specialist company that does the search on your behalf and then places and manages the talent has been well and truly disrupted. Businesses cannot afford to waste more time, spend unnecessary fees and rely on second or third-degree placements.
Modern platforms have revolutionised independent contractor staffing. They enable businesses to choose when they want a contractor to start, how long they want them to work for, whether they prefer online or on-premise engagement, and much more.
There really is no need to be stuck in the old paradigm - and if they act now, businesses can start ending the vicious cycle of trying to keep up with resignations and being stuck in low-growth holding patterns. They can pre-empt and buffer against resignation season, and can finally capitalise on opportunities without the fear and burden of vacant positions. This is how industries start growing and creating new jobs for graduates.
* Silbermann is co-founder and innovation director at One Degree